TERMS AND CONDITIONS
Welcome to Zaarvi (the “Website”), accessible via https://zaarvi.com/. This Website is managed and operated by ILukart.
By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all of these Terms, please do not use this Website.
1. GENERAL CONDITIONS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. ACCURACY OF INFORMATION
While we strive to ensure that the information on this Website is complete and accurate, the material is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
3. PRODUCTS AND SERVICES
Availability: Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
Pricing: Prices for our products are subject to change without notice.
Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
4. MODIFICATIONS TO THE SERVICE
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5. USER CONDUCT
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. You are prohibited from using the site for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
6. INTELLECTUAL PROPERTY
All content included on this site, such as text, graphics, logos, images, and software, is the property of Zaarvi or its content suppliers and is protected by international copyright laws. The Website is managed by ILukart.
7. LIMITATION OF LIABILITY
Zaarvi and ILukart shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the services or any products procured using the service.
8. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Zaarvi, ILukart, and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms.
9. GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Kerala, India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kerala.
10. CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
11. CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to us at:
Website: https://zaarvi.com/
Email: sales@zaarvi.com
Managed by: ILukart
PRIVACY POLICY
At Zaarvi, managed by ILukart, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. INFORMATION WE COLLECT
We collect information to provide better services to our users. This includes:
Personal Identity Data: Name, email address, phone number, and shipping/billing address.
Transaction Data: Details about payments and products you have purchased from us.
Technical Data: IP address, browser type, time zone settings, and operating system.
Usage Data: Information about how you use our website, products, and services.
2. HOW WE COLLECT DATA
We use different methods to collect data from and about you:
Direct Interactions: You provide your data by filling in forms, creating an account, or communicating with us
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns using cookies and server logs.
3. USE OF YOUR DATA
We use your information only as permitted by law, primarily to:
Process and deliver your orders.
Manage our relationship with you (e.g., notifying you about changes to our terms).
Improve our website, services, and customer experiences.
Prevent fraud and ensure the security of our website.
4. DATA SHARING & DISCLOSURE
We do not sell your personal data. We may share your data with:
Service Providers: Third-party vendors who provide shipping, payment processing (gateways), and IT support for ILukart.
Legal Requirements: If required by the laws of the State of Kerala or the Government of India to comply with legal obligations.
5. DATA SECURITY
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business “need-to-know.”
6. YOUR LEGAL RIGHTS
Under Indian data protection laws, you have the right to:
Request access to your personal data.
Request correction of any inaccurate data we hold.
Request erasure of your personal data under certain conditions.
Withdraw consent at any time where we are relying on consent to process your data.
7. COOKIES
You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
8. CONTACT & GRIEVANCE OFFICER
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Grievance Officer:
Entity: ILukart
sales@zaarvi.com
Jurisdiction: Kerala, India
Return Policy
We offer a 3-day return window. You may request a return within 3 days of receiving your order.
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Exchange Policy
If you receive a damaged product or the wrong item, please record a clear unboxing video as proof.
Once our team verifies the issue, we will process an exchange and deliver the replacement product within 7–10 business days.
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Refund Policy
We will notify you once we receive and inspect your returned item. After inspection, we will inform you whether your refund is approved.
If approved, your refund will be processed and credited to your original payment method within 7 business days.
Please note that your bank or card issuer may take additional time to reflect the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
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sales@zaarvi.com
Shipping Policy
The products will get shipped and delivered in 6 to 8 days in the respective address.